Join our dynamic team and be the first point of contact for our customers, helping them with questions, resolving issues, and ensuring a smooth experience. If you’re a great communicator with a passion for helping others and speak both German and English, we’d love to hear from you!
Responsibilities:
- Handle customer inquiries via phone, email, or chat in a professional and timely manner
- Provide information about products, services, and policies
- Resolve customer issues and complaints with empathy and efficiency
- Maintain accurate records of customer interactions
Requirements:
- Excellent communication skills in German and English (written and spoken)
- Previous experience in customer service is a plus
- Problem-solving skills and a customer-first attitude
- Ability to stay calm under pressure
- Basic computer skills
What We Offer:
- Supportive and collaborative team environment
- Opportunities for professional growth
- Training and onboarding
- A hybrid working model: a mix of office presence and remote work
How to Apply:
All interested applicants can apply through this link. Applications are open until 30 June 2025.
Apply now and be part of innovation and excellence at StarLabs!
