LinkedIn: On Call Prime

Business hours: 14:00 – 23:00 

On Call Prime (OCP), is a business process outsourcing company providing services for USA insurance companies. We provide innovative solutions to the property insurance industry. OCP is seeking career-minded, top-talent people to join our team.  

CURRENT OPENING:  Seasonal Temporary Trainee (QA) – Quality Assurance Property Claim File Reviewer. The position is Temporary, full-time and will secure the candidates position in our Temporary On-Call team roster upon successful completion. 

This opportunity could lead to a permanent role. The position will include course training and on-the-job shadowing of our File Reviewers and will last one up to three months.


  • Conducts quality reviews of documentation  
  • Reviews Property Insurance policy coverage. 
  • Communicates via email with US Adjusters and Insurance Carriers 
  • Read, review, and correct estimates through specific software. 
  • Provides input for the establishment and update of client guidelines. 


  • Performs other duties as assigned. 
  • Supports the organization’s quality program(s). 
  • Attends additional training as requested or required. 


  • A minimum of C1 written and spoken English.
  • A minimum of a High School diploma.
    Bachelor’s degree is an advantage.


  • Excellent verbal and written communication skills in English 
  • Knowledge and understanding of construction materials
  • Good knowledge on Microsoft 365 – Primarily excel word 
  • Great interpersonal skills 
  • Ability to meet deadlines and set priorities. 
  • Strong customer service skills 
  • Ability to work independently or in a team environment 
  • Ability to handle work-related stress and handle multiple priorities. 

NOTE: Security clearance, confirmed via a background check may be required for this position. 


Please send your CV including phone number to the following email address.  

  • Email:   [email protected] 
  • Subject Line: [your last name] – File Review App 
  • Applicants that do not follow these submission instructions will not be considered.

Tagged as: File Reviewer, OCP, On call prime, prishtine, QA, Quality Assurance, Review, Seasonal Temporary Trainee